SoftOrbits Privatlivspolitik

Vi værdsætter dit privatliv og gør denne politik let tilgængelig på hele vores side for at hjælpe dig med at forstå håndteringen af information ved brug af denne side.

This policy covers this website, the SoftOrbits desktop applications (including the versions distributed through the Microsoft Store) and our browser extensions published on the Chrome Web Store. It is published by SoftOrbits, the developer of these applications.

Information Our Applications Collect

Our applications process your files (photos, videos, audio, documents, e-mail messages, contacts and other data you open in them) locally on your computer. We do not upload, read or store the contents of your files, except in the specific cases listed below that you start yourself.

• License activation. When you register a paid license, the application sends your license key, the e-mail address you entered, the application version and a hardware identifier calculated from your computer's hardware to our activation server. This is used only to validate the license and to limit the number of computers it is activated on.
• Trial and account registration. If you request a trial key, an AI credits account or a newsletter, we store the e-mail address you provide.
• Error reports. If you choose to send an error report from the Help menu or after a crash, the application uploads the diagnostic log, crash dump files (only if you tick that option), your optional comment and e-mail address, and the hardware identifier. A crash dump is a snapshot of the application memory and may contain fragments of the data that was open at that moment. Nothing is sent without your confirmation.
• Cloud AI features. Some applications offer optional online AI effects. Only when you start such an effect, the selected image is sent to our server, and from there to our AI processing provider, to produce the result that is returned to you. Uploaded images are used only to produce that result and are not used for any other purpose. All other processing, including speech recognition in our transcription applications, runs offline on your computer.
• Updates and offers. The application may contact our website to check for a newer version and to show current offers. These requests include the product name, version, language and trial status, but no personal data.

Purchases made through the Microsoft Store are processed by Microsoft. Purchases on our website are processed by our payment partners (merchants of record), who receive the billing information you give them under their own privacy policies. We do not receive or store your full payment card details.

We do not sell your personal information and we do not share it with third parties for their own marketing. Data is shared only with service providers that host our servers, process cloud AI effects and process payments on our behalf, or when required by law.

Browser Extensions

Most of our browser extensions (for example our PDF, image and GIF tools) do all of their work locally inside your browser. The files you open in them are processed on your own device and are never uploaded to us or to anyone else. These extensions do not collect, store or transmit your files or any personal information.

One extension is different because of what it does: our disposable (temporary) e-mail extension generates a throw-away address and shows messages sent to it. To do this, our server receives and temporarily stores the e-mail messages delivered to the random address you are given, so that the extension can display them to you. These messages are kept only for a short period (by default about 24 hours) and are then deleted automatically; the service only receives mail and never sends e-mail on your behalf. The address and a random access key are stored only in your browser; the stored messages can be opened only with that key, and once you change the address the old messages can no longer be opened. The extension does not read the pages you visit: it puts the address into a form field only when you choose "Insert temp email" from the right-click menu. Do not use a disposable address for anything private or important: it is temporary, and any website or person you give it to can send mail to it.

Our extensions do not sell your data, do not use it for advertising, and do not transfer it to third parties except the hosting providers that run the temporary-mail service on our behalf.

How Long We Keep Your Data

License and activation records are kept for as long as your license is valid, so that you can restore it on a new computer. Error reports are kept only as long as needed to investigate the problem. Images sent to cloud AI features are kept only as long as needed to produce and deliver the result. Any of this data is deleted on your request.

Your Rights and Choices

You can ask us at any time to give you a copy of the personal data we hold about you, to correct it, or to delete it (including your e-mail address, license activation records and error reports). You can unsubscribe from our e-mails using the link in every message. You can use all offline features of the applications without sending any data, and you can decline sending error reports. To make a request, contact us at the address below; we answer within 30 days.

Children

Our applications and website are not directed to children under 13, and we do not knowingly collect personal information from them.

Contact Us About Privacy

For any privacy question or request, write to [email protected] with the subject "Privacy". Our postal address is listed on the About us page.

Changes to This Policy

We may update this policy when our applications or services change. The date of the last update is shown on this page.

Logfiler

Denne hjemmeside anvender standard analysepakker, som automatisk indsamler begrænset information om besøgende og gemmer denne anonyme information i serverlogfiler. Informationen kan inkludere IP-adresser, browsertype, grundlæggende IP-information, henvisningssider, operativsystem og dato/tid stempler. Informationen identificerer ikke individuelle brugere; den bruges kun til administration af siden samt analyse af hjemmesidebrug og trends.

When you open a checkout page we record the IP address of that request, and after the order is paid we read our own web-server logs for that address to reconstruct which page you arrived on and which pages you viewed. This is used only to attribute the order to a marketing source and to improve our site. The IP address and the list of viewed pages are deleted after 30 days and are never shared with third parties; only an aggregated source of the order is kept with the order record.

Links til andre hjemmesider

Denne hjemmeside kan indeholde links til andre sider, som vi ikke kontrollerer. Vær opmærksom på dette ved klik på disse links; vi er ikke ansvarlige for privatlivspraksis og/eller politikker på andre hjemmesider end vores egen. Vi anbefaler derfor, at du gennemgår privatlivspolitikken for enhver hjemmeside, du besøger, uanset om den er linket til fra vores egen side.

Bemærkning om cookies til remarketing

Du skal være opmærksom på, at www.softorbits.com anvender Google AdWords, Google Analytics og Google Display Network sammen til at vise annoncer på andre hjemmesider efter dit besøg på vores hjemmeside. Denne praksis kaldes remarketing og er et værktøj, Google tilbyder virksomheder. Men her er det grundlæggende: vi, sammen med tredjepartsleverandører, Google, bruger førsteparts-cookies (såsom Google Analytics cookie) til at informere, optimere og vise annoncer baseret på dine tidligere besøg på vores hjemmeside.

Sikkerhed

Vi følger accepterede industristandarder for at beskytte personlige oplysninger, du har givet os. Vær opmærksom på, at ingen elektronisk lagringsmetode nogensinde er 100 % sikker. Derfor kan vi, som enhver organisation, ikke garantere den absolutte sikkerhed for dine oplysninger.

Ansvarsfraskrivelse

Vi forbeholder os retten til at videregive dine personligt identificerbare oplysninger, som krævet ved lov, og når vi mener, at videregivelse er nødvendig for at beskytte vores rettigheder og/eller for at overholde en retslig procedure, retskendelse eller juridisk proces, der er indleveret på vores websted. If you provide your e-mail address in our products, we may send you technical and product e-mails; you can unsubscribe at any time.